We collect information from you when you register on our website, book a car wash or detailing service, make a purchase, subscribe to our newsletter or SMS program, respond to a survey, or complete a form.

When booking or using our services, you may be asked to provide information such as:

• Name
• Email address
• Phone number
• Vehicle information, such as make, model, year, license plate number, or vehicle type
• Appointment or service information
• Billing and payment information
• Other information you voluntarily provide to us

You may visit our website anonymously without providing personal information.

Any information we collect may be used for one or more of the following purposes:

• To process and manage appointments — We use your information to schedule, confirm, modify, and manage your car wash or detailing appointments.
• To provide our services — Your information helps us provide the services you request and communicate with you about your appointment.
• To process payments and transactions.
• To personalize your experience — Your information helps us better understand your needs and provide relevant services.
• To improve our website and services — We use customer feedback and information to improve our website, services, and customer experience.
• To provide customer service — Your information helps us respond to questions, requests, and support needs.
• To administer promotions, contests, surveys, loyalty programs, or other website features.
• To send periodic emails and other communications — If you have opted in to receive promotional communications, we may send you information about special offers, discounts, promotions, new services, and company updates.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the email.

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure.

Sensitive payment information is transmitted using secure encryption technology and processed through our payment-processing providers. Access to personal and payment information is restricted to authorized personnel and service providers who require such information to perform their duties.

We do not retain complete payment card information longer than necessary for legitimate business, payment-processing, security, or legal purposes.

We send SMS messages to customers who have opted in to receive SMS communications from us.

SMS messages may include:

• Appointment confirmations
• Appointment reminders
• Service updates
• Customer service communications
• Promotional offers
• Discount codes
• Special offers
• Loyalty or membership information

Message frequency may vary.

Message and data rates may apply.

You can opt out of promotional SMS messages at any time by replying STOP. After you send STOP, you will no longer receive promotional SMS messages from us unless you subsequently opt in again.

For assistance, reply HELP for help and instructions.

Yes. Cookies are small files that a website or service provider transfers to your computer or device through your web browser. Cookies allow our website and service providers to recognize your browser and remember certain information.

We may use cookies to:

• Remember your preferences
• Maintain appointment or booking information
• Improve website functionality
• Understand how visitors use our website
• Analyze website traffic
• Improve our services and customer experience
• Support advertising and promotional activities

We may use third-party service providers to help us understand website usage and improve our services. These providers may collect information on our behalf and are expected to use it only for the purposes for which we have authorized them.

You can choose to have your browser notify you when cookies are being used or disable cookies through your browser settings. If you disable cookies, some features of our website may not function properly.

We do not sell or rent your personally identifiable information.

We may share information with trusted third-party service providers who assist us with operating our website, processing payments, managing appointments, providing services, sending communications, analyzing website activity, or conducting our business.

These service providers are expected to keep your information confidential and use it only for the services they provide to us.

We may also disclose information when we believe disclosure is necessary to:

• Comply with applicable laws or legal processes
• Enforce our website policies
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our customers or others
• Prevent fraud or unauthorized activity

Non-personally identifiable information may be provided to third parties for analytics, advertising, marketing, or other legitimate business purposes.

Our website may occasionally contain links to third-party websites, services, payment providers, social media platforms, or other external services.

These third-party websites have their own privacy policies and terms of use. We are not responsible for the privacy practices, content, or activities of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

We respect the privacy of our customers and take reasonable steps to protect personal information in accordance with applicable privacy laws.

Where applicable, we provide customers with rights and choices regarding the collection and use of their personal information.

Customers may cancel or modify a car wash or detailing appointment according to our cancellation policy.

Refund eligibility may depend on the type of service purchased, the timing of the cancellation, whether the service has already been performed, and other applicable circumstances.

If you need to cancel or modify an appointment, please contact us as soon as possible using the contact information provided on our website.

Approved refunds may take several business days to appear on your payment account, depending on your financial institution or card issuer.

By using our website or booking our services, you consent to the collection and use of your information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our website or provide personal information through our website.

If we make changes to this Privacy Policy, we will post the updated policy on this page.

We encourage you to periodically review this page to stay informed about how we collect, use, and protect your information.

If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, please contact us using the contact information provided on our website.

Car Wash Name: [CAR WASH NAME]
Address: [BUSINESS ADDRESS]
Phone: [PHONE NUMBER]
Email: [EMAIL ADDRESS]
Website: [WEBSITE URL]